Shipping policy

Free Shipping

We offer free shipping throughout the United States. Orders are typically delivered within 3–5 business days after processing.

Once your order ships, you will receive a confirmation email with tracking information. Delivery times are estimates and may vary due to carrier delays, holidays, weather conditions, or the delivery location.

Mielcasa will require a signature and a copy of the customer's Government-issued photo identification at the time of delivery or pick-up. The Government-issued photo identification must match the information on the credit/debit card used at the time of purchase. If someone else is receiving the order or picking up the order other than the person who has purchased the item, the person placing the order must send an email with a picture of the ID attached to contact@mielcasa.com and let us know who will be the person receiving or picking up the order.

Delivery conditions outside of the above guidelines including, but not limited to, one flight of stairs or more, sharp turns, narrow or gravel driveways, and gated communities or condominiums require additional handling services and fees. If any of these apply, please call us at (949) 282-7793 or send us an email to contact@mielcasa.com.